vendredi 29 juillet 2005
Wilma Emily Stan - Hotels Riviera 10/18 updated
Wilma catégorie 4 Mise au point utile pour les visiteurs
Le cyclone Wilma a atteint Cozumel le 21 octobre 2005, pour repartir sur le Nord de la côte, le long de Puerto Morelos, Cancun bord de mer et sortir entre Holbox et Mujeres
Comme tout le monde, vous êtes arrivés là et vous partez dans quelques mois au bord de la mer, dans le Yucatan et vous cherchez votre hotel.
Ne croyez pas tout ce que l'on vous raconte dans un sens ou dans l'autre. Les articles de Reuters ou de RFI sont exagérés et généralisent à tort une situation localisée.
Vous avez vu les photos du premier jour, elles ne ne servent à rien. Est-ce que vous imaginez un seul instant, que le Gouvernement Mexicain va abandonner en l'état sa première ressource d'emploi et de devises !
Non un cyclone sur la Riviera Maya, sans victimes ou presque, malgré toute son ampleur, ca ne ressemble pas au tsunami de Thailande, comme j'ai pu lire sur certains forums, ni à une situation comparable à celle du tremblement de terre au Cashemire, c'est vraiment moins catatastrophique que Stan au Chiapas ou que pour les locaux dans l'orient de la péninsule, loin des touristes.
Oui Cancun Cozumel et Holbox et une partie de Puerto Morelos sont affectés, mais la majorité des français n'y vont pas.
Non on ne confond pas Cancun avec le reste de la Riviéra Maya : on sort sa carte et on regarde les distances, Cancun n'est pas la Riviéra Maya à elle toute seule.
Oui Cancun est abimé, mais les hotels en centre ville sont ouverts et comme il y a 27000 chambres sur le strip, ca prend du temps, plus qu'ailleurs, il faut bien faire venir le matériel et les engins et le personnel. Comme on dit Paris ne s'est pas fait en un jour.
Non au on m'a dit que !! la situation 24 heures après un cyclone n'est plus, non plus celle que la personne a connu au moment des faîts si elle est restée ou revenue à son hotel.
Non au j'étais là pour Emily !!! en aucune manière on ne peut comparer Emily avec Wilma, ce ne sont tout simplement pas les mêmes zones affectées qu'en Juillet dernier et l'intensité et l'impact des domages est différente et variable.
En sens inverse dire qu'il n'y a pas eu de dommages et pas de destruction du tout ne serait pas juste.
Oui : la végétation en a pris un coup, mais vous n'allez pas rester sur la nationale à contempler la forêt qui la borde, pas plus que de contempler les allées des entrées de l'hotel.
Oui : les feuilles ca repousse au bout d'un mois, les arbres ca se replante, les Mexicains ne sont pas idiots pour laisser les choses en l'état.
Non encore une fois, les hotels ne sont pas rasés avec 3 mètres de flotte en hauteur et vous ne dormirez pas dans un cabanon en ruines.
Oui on peut y aller et il ne faut pas non plus tomber dans l'excès et se considérer comme voyeur, le tourisme, ils en ont besoin, bien plus que de l'aumône.
Oui les plages, le sable, les poissons sont toujours là, les hotels sont toujours debouts de Playa del Carmen à Tulum.
Oui les sites archéologiques sont encore debouts.
Oui il y a toujours des routes, des bus, des excursions, le téléphone, l'eau courante et l'éléctricité.
Oui Plus un mois s'est écoulé et beaucoup de progrès ont eu lieu partout.
Donc comme pour Emily, pas de panique, on se calme, on réfléchit. On peut interroger son agence qui maintenant va voir des éléments pour 2006.
Comme mon blog original avait pour intention de vous faire aimer ce pays et non pas d'y présenter toutes les désolations, j'ai créé un nouveau blog, cette fois sur les cyclones exclusivement, en espérant qu'il ne servira plus beaucoup.
Toutefois les infos et les conseils sur le Mexique resteront sur celui-ci, vous pouvez y naviguer par les catégories ou les archives.
Pas d'illusion non plus, Playa del Carmen : c'est une ville de 70.000 habitants, assez sympa remise ou presque des ses émotions, mais ce n'est pas le grand désert où vous ferez du surf casting, ou des promenades seuls sur la plage en admirant les dauphins à un mètre du bord, la barrière de corail est à 200 mètres du bord. Pour ce genre d'aventures il vaut mieux aller sur la côte plus au sud :)))
Pour plus d'infos rv sur mexique.fr et des liens utiles sont proposés ici sur mon deuxième blog. Mais pour tous ceux qui envisagent le Mexique en saison des pluies et cyclones, l'an prochain, on lit ceci.
Avertissement :
Je rappelle que la fin officielle de la saison des cyclones est toujours Novembre. Les scientifiques estiment que l'année 2006 sera intense dans la Zone des Caraibes (Mexique, Cuba, République Dominicaine et Antilles Floride...) Et que bien entendu partir en saison majeure des cyclones Septembre Octobre, vous expose lorsque le cyclone stationne et que l'aéroport est endommagé, à vous retrouver dans des refuges, qui ne sont pas adaptés à notre petit confort français, surtout avec des enfants en bas âge, avis aux amateurs de sensations fortes et de démèlés avec les tours operateurs !!
Le 18 octobre 2005, on estimait que Wilma pourrait atteindre la péninsule du Yucatan entre jeudi et vendredi,
Wilma is now around Cozumel and could hit Playa del Carmen and Cancun click here
Précision : je ne vends rien, ni hotel, ni plongées, je vous donne donc des infos libres de toute influence.
Stan n'a pas touché la péninsule du Yucatan, mais des zones isolées du Chapias Tapachula, Puebla et Oaxaca suite à des glissements de terrains, et le Guatémala, Nicaragua, en cas de circuit individuel, renseignez vous auprès des locaux sur les routes.
29/7 Emily
La plupart des hotels touchés par Emily refonctionnent normalement, reste quelques incertitudes sur les dates de réouvertures, pour les hotels totalement fermés.
pour plus d'infos, merci de vous reporter sur le blog Mexicohurricanes. Les archives y sont en cours de transfert Merci.
Il reste néanmoins les photos des archives d'Emily
http://mexico.canalblog.com/albums/plages_ivan/index.html
Si vous voulez aider par des dons en argent ou nature sur place, les communautés des villages qui ont été bien plus touchés par Emily que les grands complexes hoteliers, alors cliquez sur ce lien pour en savoir plus.
El centro por Educacion de Puerto Aventuras needs your help : money or food : http://www.educentro.org/Hurricane%20Emily.htm
lundi 25 juillet 2005
Emily Huricane Cyclone : Hotels damages detailed
Copacabana Beach Resort
From the desk of: Bernardo Rosenthal, General Manager, Copacabana Beach Resort
As of July 23, 2005
- ROOMS & JR. SUITES .- 248 from the 288 are IN ORDER
LA SELVA RESTAURANT .- Breakfast - Lunch and Dinner Buffets IN ORDER
CENTENARIO - Mexican a la Carte - Dinner.- IN ORDER
MARGARITAS Lobby Bar.- IN ORDER
TEQUILA.- Pool and Beach Bar.- IN ORDER include snacks
CENOTES.- Theatre.- IN ORDER Nightly Bingo & Live Shows
POOL.- IN ORDER
POOL Snacks & Beverages.- IN ORDER
POOL & BEACH GAMES –ACTIVITIES-SPORTS-AQUATIC SPORTS.- IN ORDER
BEACH.- IN ORDER
DISCOTEQUE.- IN ORDER
AFTERNOON SNACKS - At the lobby Bar .- IN ORDER
ROOM SERVICE.- 24 hrs.- IN ORDER
KIDS CLUB.- For now is at the Discoteque and Beach during the day
SHOPS.- IN ORDER
INTERNET ACCESS.- IN ORDER
PARKING LOT.- IN ORDER
ACCESS THRU ALL THE RESORT .- IN ORDER
BALL ROOM.- IN ORDER
CEILING FANS IN ROOMS.- HOT AND COLD WATER.- IN ORDER
TELEPHONE LINES.- IN ORDER
SATELITE TV & RADIO.- IN ORDER
IN PROGRESS.-
LA PALAPA RESTAURANT.- POOL AREA .- TWO TO THREE WEEKS
CARIBBEAN PARADISE RESTAURANTE.- A LA CARTE.- DINNERS.- Two more days
ELECTRICITY.- We have power by our own generator, and as soon the electrical company will connect the area the air condition will start working.
Club Maeva Tulum
From the desk of: Enrique Klein
As of July 21, 2005
At this time, we would like to share the status regarding Club Maeva Tulum as a result of hurricane Emily.
As you may know, all hotel guests were taken to a shelter located in Chetumal (south from Tulum). Passengers were returned to Cancun after the storm and with the assistance of your local representatives, were protected at other properties in Cancun proper. (Apple guests still at destination are presently staying at Riu Cancun & Riu Las Americas)
Currently the hotel has no electricity, phone service nor cell phone access. Local authorities expect to have these issues corrected in the next several days.
Overall, the hotel is in very good shape. As expected, we have a lot of cleaning to do, landscaping work as well as repairs to approximately 12 guests rooms with broken windows.
Our gym will be relocated to a temporary location in order to conduct repair work to this facility; however, gym service will be available.
Sauna facility will be out of service for the next 2-4 weeks.
Our beach palapa restaurant was damaged by the storm. This restaurant will be temporally closed. This facility will be fully operational within the next 3-4 weeks. Our management team will set up a temporary/alternate restaurant while the beach restaurant is under renovation in order to maintain original food and beverage offering. We will keep you posted with progress report.
On the positive side, Emily dumped tons of new sand to our beach. As you may know, Club Maeva Tulum beach area is known as one of the most beautiful sites in the Riviera Maya. This is due to the physical shape of the beach itself and the natural coral reef located just in front of the hotel. Today, our beach area is even nicer, wider and with plenty of white powdery sand!
For your information, Club Maeva Tulum will be re-opening by next Thursday, July 28, 2005. We expect the property to be at a minimum 90% operational with only a couple of issues pending, such as our beach restaurant and sauna facility.
Our management team is working very hard to bring this resort back to normal so we can continue offering it to our mutual customers !!
As always, thank you for your terrific support towards Club Maeva Tulum. We are all extremely thankful that all our guests, staff and property are all safe and sound!
Occidental Hotels & Resorts
From the desk of: Andres Pan De Soraluce, Executive Vice Presidente Marketing & Sales
As of July 23, 2005
As promised, we would like to inform you officially on the status of each one of our hotels in Cancun, Playacar and Cozumel, as well as our policy regarding Hurricane Emily:
Hotel Status and re opening dates
· Caribbean Village Cancún: 100% operational with no service interruption.
· Royal Hideaway Playacar: Open and operational, with the exception of The Grill/Snack Bar and Spices until further notice.
· Allegro Playa car: Will remain closed until October 1st, 2005.
· Occidental Grand Xcaret: Will remain closed until October 15th, 2005.
· Occidental Grand Cozumel: Will remain closed until August 5th, 2005.
· Occidental Allegro Cozumel: Will remain closed until November 1st, 2005.
Hilton Cancun Beach & Golf Resort
From the desk of: Claire Mangers
As of July 19, 2005
Return to normal operations is scheduled for Thursday, July 21, 2005
The Hilton Cancun Beach & Golf Resort is open for business, and all guests are safe in the aftermath of Hurricane Emily, whose eye was 100 miles from Cancun in the Yucatan Peninsula during the early hours of July 18. The Cancun Airport opened at 9:00 a.m.on Monday, July 18.
“We remained fully operational throughout the hurricane. We expect to return to normal operations by Thursday, July 21, when all of the debris will be cleaned up,” said Dave Smith, General Manager, Hilton Cancun Beach & Golf Resort. Cancellation penalties will be waived through Thursday, July 21.
“We have received many favorable comments from guests, who spent Sunday night in our Caesar Ballroom. The hotel never lost electrical power, cell phone signals remained operational, and the land phone lines were only down for a few hours. There was no major structural damage to the resort. We did not charge guests for their Sunday night stay (July 17), and we offered a reduced rate for Monday, July 18, for those who were unable to depart due to cancelled flights,” said Sergio Serra, Director of Sales & Marketing, Hilton Cancun Beach & Golf Resort.
For more information and reservations, call 1-800-HILTONS or visit www.hiltoncancun.com
RIU Hotels & Resorts
From the desk of: hotel manager
As of July 20, 2005
Open and fully operational
Riu Hotels & Resorts reports that Hurricane Emily spared their properties in the Yucatan Peninsula of Mexico. The resorts, which maintained power and services throughout the severe weather, received little damage. Riu resorts in Cancun and Playa del Carmen are open and fully operational. The first new clients after the hurricane began to arrive to the resorts today, Wednesday.
“The most important thing is the safety of our guests and employees. Being prepared makes all the difference,” stated Miguel Violan, communications manager for Riu Hotels & Resorts. Developed and implemented in 1996, Riu Hotels & Resorts has a Hurricane Preparedness Manual and Team at each resort.
The damage at Riu resorts was limited to broken tree branches, debris in the pools, damage to the gardens and surrounding vegetation, and broken windows. For the last 36 hours, a special brigade has been focused on cleaning the grounds and repairing the damage.
Riu Hotels & Resorts, a family owned business, was founded in 1953 in Mallorca, Spain. Known for affordable, all-inclusive vacations with elegant accommodations and friendly service, Riu offers 110 hotels (33,000 rooms) in 15 countries around the world. The resort chain serves two million guests per year. For more information about Riu Hotels & Resorts visit www.Riu.com or contact your travel professional.
Fiesta Hotels & Palladium Resorts
From the desk of: William Chlebek, Commercial Director
As of July 21, 2005
As of last night, the house count was approximately 300 guests “in-house” and we have power, air/conditioning and running water. Power for the complex is from our own generating plant, The water is from our own on-site filtration plant.
Update on the Grand Palladium Kantenah/Grand Palladium Colonial is as follows:
Colonial lobby is 35% damaged:
· All the debris has already been cleaned up and removed;
· The front desk is closed, temporary reception is set up next to the office.
Kantenah lobby is 65% damaged:
· Front desk is closed until the new thatched palapa roof is completed;
· Hemingways and Churchill bars, although not damaged, will remain closed until the lobby is open (both bars are located off the Kantenah lobby);
· Lobby bar will remain closed until the roof is replaced.
All villas and rooms are in perfect condition with the exception of the thatched roof on the Mayan Suites - which need to have some “hairdressing” done, nothing major.
· Colonial Lobby Bar is open.
· La Hacienda air-conditioned buffet restaurant is open (Colonial).
· Tikal air-conditioned buffet restaurant (Kantenah) is closed (due to low house count).
· Gran Azul outdoor buffet suffered some damage to roof thatch and needs work; should be ready for operation tomorrow.
· Gran Azul will host the nightly shows until such time as the thatched palapa roof can be replaced, which will take some time.
· Shopping center is open today.
· Internet lounge is open today.
· Logo Shop is open today.
· Spa is open today.
· Gym opens tomorrow.
· El Ranchito kids club open today.
· Beach bars open today.
· Water sports center opens today.
· Beach between kids club and water is cleaned and open today.
· Beach, in general, is in perfect condition; we plan to have 80 +/- workers there today to clean the entire beach.
· Spa pool will open tomorrow as will Spa pool bar.
· Adults’ pool will open tomorrow as will Adults’ pool bar.
· Main pool is closed and will be emptied by today; the plan is to have it reopened by this weekend (Sunday).
· Most of the numerous palapas along the beach, pool deck areas are gone, will replace with cloth umbrellas as beast as possible until the new palapas are installed.
· Many of the palm trees are down and will need to be removed and replaced; there is noticeable damage to all the trees around the grounds of the resort.
· There is a lot of damage to the general vegetation, gardens and jungle areas on the hotel grounds that will require a lot of thinning and cleaning out; this will take a few weeks to complete.
· Some of the “eco-walks” thru the natural vegetation are not usable; this will take some time to replace.
We have a significant number of workers already on site with the clean-up operation. All needed materials are on site, as they were already needed for the current work being done on the Grand Palladium White Sand and Grand Palladium Riviera. www.fiestahotelgroup.com
Barcelo Maya Beach Resort
From the desk of: hotel manager
As of July 21, 2005
As you know, we are facing many challenges. One of them is the lack of telephone lines in the Riviera Maya. Our team is doing a great job; every single employee at the hotel is helping to get the property back to normal.
§ The hotel is operational.
§ Present occupancy is 65%.
§ We do have 200 rooms closed with minor damages, basically broken windows and/or doors. Every day, more of those rooms will be back to inventory; for tomorrow, the GM expects to have 40 more rooms back.
§ The resort has full electrical power.
§ Front desks are fully operational.
§ Lobby is fully operational.
§ Air-conditioning in the rooms is fully operational.
§ Hot and cold water are available in all rooms.
§ Room service is working normally.
§ Buffets are working full capacity, now opening from 7:00 a.m. to midnight.
§ Restaurants a la carte are at full capacity; right now air conditioning is not working. The GM believes by tomorrow, Thursday, at the latest, the air conditioning should be working; in the meantime, both restaurants are accepting reservations as usual.
§ Swimming pool at Maya Caribe is working in perfect condition. Wet bar at this pool will open tomorrow. Swimming pool at the Maya Beach is closed until further notice (basically still dirty and needs proper cleaning; we will advise when it is open).
§ Grill at the Maya Caribe will open in one week (working on the “palapa”). The grill at the Maya Beach, the GM believes, will be fully operational in one month.
§ Some roofs have been damaged; rooms under those roofs are closed. Some ceilings in the corridors and in the theater have some damage and are being worked on.
§ Palapa to get the towels closed; service available at the Kid’s Club.
§ Kid’s Club and kids area are fully operational.
§ Water sports center will be back to business in two days.
§ Gym fully operational.
§ Day and night activities are working.
§ Tennis courts are fully operational.
§ Golf (putting green) is open.
§ Theater is fully operational.
§ Telephone lines – they believe it will take one to three days to get the lines back to the hotel. Internal phone system works properly.
§ Business Center is closed, no e-mail is available; the center should be back to normal in one to three days.
§ Shops at the hotel are fully operational, as well as guest services, Vacaciones Barcelo and reps services for the guests.
§ Gardens and walkways are clean. Many palm trees and other trees were damaged by the strong winds, but at least all areas are clean, with some exceptions. The situation is being addressed.
§ The beach is perfectly clean; all chairs are available for customers on the beach as usual.
§ Showers at the beach working properly.
§ Customers, until further notice, are getting lobster in the buffets every day, along with Premium liquors at no additional charge.
During my site inspection, I was able to see the hotel operating properly (with the limitations described above), so if customers are properly advised, I believe they can enjoy their stay.
Crown Paradise
From the desk of: hotel manager
As of July 21, 2005
All of our restaurants and bars are fully operational in the hotel with the exception of the restaurant Fifties that will remain closed until further notice. We have done the appropriate cleaning and fixing of any small damages to those areas, and the guests are enjoying all those areas. The beach is hard to tell about any damage as the water level is still risen. We will have to wait for the water level to fall back before advising of the condition of our beach.
Casa Mexicana Cozumel
From the desk of: hotel manager
As of July 21, 2005
Dear Friends,
Hurricane Emily has come and gone. Tourists and locals alike are helping to
clean up, and move on.
Casa Mexicana Cozumel is standing proud. The management and staff along
side many of our guests, prepared for, braved the hurricane and readied
ourselves for the aftermath. Casa Mexicana remained fully intact, with very
minor tribulations. Casa Mexicana retained electricity throughout the
ordeal due to an in house generator. City provided electricity was restored
to Casa Mexicana less than 13 hours after the storm. Our water system also
remained unscathed. Our kitchen provided our guests and staff members with
meals that certainly exceeded all our expectations.
Today, Casa Mexicana is fully operational. Accepting reservations starting
Monday July 25th, 2005, it is our hope that Casa Mexicana Cozumel and the
island of Cozumel can put Emily behind them, and move on.
Iberostar Resorts
As of July 21, 2005
Effective tomorrow, July 22, 2005, Iberostar Hotels will be accepting arrivals to the Paraiso Complex.
Please inform our mutual customers the following:
PARAISO BEACH/DEL MAR:
· 100% operational
· Beach is clean but ocean is not swim-able, seaweed and jelly fish
PARAISO LINDO/MAYA:
· 90% operational
· Tex-Mex & Oriental Restaurants closed for 2 months (this will be substituted by an international a la carte restaurant setup in our Convention Center)
· Beach is clean but ocean is not swim-able, seaweed and jelly fish
TUCAN/QUETZAL:
· 95% operational
· Tennis Courts closed for a month
· Theater closed, but shows are being performed at the Convention Center
· Beach is clean but ocean is not swim-able, seaweed and jelly fish
Please advice all guest arriving tomorrow that at the time of their check in they will be required to sign a letter of release otherwise we will not accept them on property and will not refund any monies. For clients arriving from July 23, 2005 and onwards, it is imperative that they are notified prior their arrival of all mentioned above; and at the hotel we will give them a letter notifying them as well.
Bahia Principe Resorts
As of July 22, 2005
Bahia Principe Akumal / Bahia Principe Tulum
It is a pleasure to inform you that after a big effort of the Hotel staff, we can start to receive clients from July 22, 2005 onward.
In order to keep you and your clients informed about the status of the hotel facilities, below are the updated check-lists.
Due to the situation we have to bring to your attention that during approximately two weeks some of our procedures might be modified as follows:
· Clients will be allocated in the complex but we cannot assure that they will get the hotel they booked.
· The speciality a la carte restaurants will operate without previous booking and without restrictions.
BAHIA PRINCIPE AKUMAL | |||
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STATUS |
Approx Opening Date |
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Main Lobby |
OPEN |
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Front Desk |
OPEN |
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Rooms |
OPEN |
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Restaurants |
Buffet Riviera |
CLOSED |
AUGUST 20 |
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Rest. Dolce Vita |
OPEN |
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Rest. Frutos del Mar |
CLOSED |
JULY 29 |
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Rest. Acuario (Mex. Grill) |
OPEN |
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Rest. Arlequin |
CLOSED |
SEPTEMBER 1 |
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